Recently Google has added a powerful feature to Google Places by allowing business owners to respond to customer reviews. This has been a long time coming. Inevitably all businesses will have a disappointed customer. When they decide to post their negative comments online, you should have the ability to respond. How you respond is delicate….read more

Earlier this month Google launched its new indexing system called Caffeine. The name fits because this new system is all about speed. As social media continues to grow, Google needed a more efficient system for…..

Yesterday the search engine giant Google launched a redesign of its search results. The new design is still very simple, which is their signature. Google has always been focused on ease of use and the new design doesn’t change that. In fact, they have tried to make the home page even less distracting with….